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Contact Information for Visa Services
 

Self Service Internet Access

To access visa information and/or to schedule appointments using the Self Service internet option, please go to https://usvisa-info.com/ and follow the instructions. 

Telephone Access

After visiting the  website, if you still need technical assistance with scheduling an appointment, please call the help desk  at the Italian number (+39) 06 9480 3777 or the US number 703-439-2365. You may also use Skype at usvisaitaly. This service is available from Monday through Friday between 7:00am and 9:00pm, except on Italian holidays. There is no charge for the service, though you may have local or long distance phone call charges.

In the United States, call the Public Inquires Division at 1-202-485-7600 for general inquiries, application information, and for inquiries about J waiver status.

Appointments cannot be scheduled directly through the Embassy.

CONTACT INFORMATION FOR ALL VISA SECTIONS IN ITALY

EMBASSY ROME - Visa Section

The Rome visa section serves the residents of the Rome visa district, which includes the Regions of: Lazio, Abruzzo, Sardegna, Umbria and Marche.

Mailing address: Via Vittorio Veneto 121 - 00187 ROMA
E-mail address for Non Immigrant Visa Services:RomeVisa@state.gov or RomeEvisas@state.gov (for E visa inquiries only)

CONSULATE GENERAL MILAN - Visa Section

The Milan visa section serves the residents of the Milan visa district, which includes the Regions of: Valle D'Aosta, Piemonte, Lombardia, Veneto, Trentino-Alto Adige, Friuli-Venezia Giulia, Liguria and Emilia Romagna (Provinces of Piacenza and Parma only).

Mailing address: Via Principe Amedeo, 2/10 - 20121 MILANO
E-mail address for Non Immigrant Visa Services:usvisamilan@state.gov

CONSULATE GENERAL FLORENCE - Visa Section

The Florence visa section serves the residents of the Florence visa district, which includes the Regions of: Tuscany, Emilia-Romagna (all except the Provinces of Piacenza and Parma) as well as the Republic of San Marino.

Mailing address: Lungarno Vespucci, 38 - 50123 FIRENZE
E-mail address for Non Immigrant Visa Services:VisaFlorence@state.gov

CONSULATE GENERAL NAPLES - Visa Section

The Naples Non Immigrant visa section serves the residents of theNaples visa district, which includes the Regions of: Campania, Molise, Basilicata, Puglia, Calabria, and Sicilia

The Naples Immigrant visa section provides Immigrant Visa servicesItaly-wide.

Mailing address: Piazza della Repubblica - 80122 NAPOLI
E-mail address for Non Immigrant Visa Services:NIVNaples@state.gov
E-mail address for Immigrant Visa ServicesIVNaples@state.gov

CONTACTING BY E-MAIL

Due to the volume of inquiries, Visa Services cannot promise an immediate reply to your inquiry by e-mail.

To serve you better, please indicate the subject of your inquiry on the subject line (e.g., student visa, visitor visa, worker visa, spouse visa, affidavit of support, etc.).