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Federal Benefits and Social Security


The Federal Benefits Unit (FBU) is located in the U.S. Consulate General in Rome and in the U.S. Consulate General in Naples.

Residents in Northern Italy (Valle d'Aosta, Piemonte, Lombardia, Trentino-Alto Adige, Veneto, Friuli-Venezia Giulia, Liguria, Emilia-Romagna), Central Italy (Tuscany, Marche, Abruzzi, Molise, Umbria, Lazio, and Sardinia), and the Republic of S. Marino should refer to FBU Rome, while residents in Southern Italy (Campania, Puglia, Basilicata, Calabria, and Sicilia) should refer to FBU Naples.

FBU Rome

Mailing Address:
U.S. Embassy, Consular Section/FBU
via Vittorio Veneto 121
00187 Roma (Italy)

(+39) 06.4674.5929

(+39) 06.4674.2542


Hours of Operation:

9:30 a.m. to 12:30 p.m

FBU Naples

Mailing Address:

U.S. Consulate General/FBU
piazza della Repubblica
80122 Napoli (Italy)

Phone: (+39) 081.583.8235

(+39) 081.761.1804


Hours of Operation:
8:00 a.m. to 12:00 noon

Apply online
You can apply online at It is fast and easy.

The online hours of operation are:

  • Weekdays 5 AM - 1 AM Eastern Time (ET)
  • Saturday 5 AM - 11 PM ET
  • Sunday 8 AM - 11:30 PM ET
  • Holidays 5 AM - 1 AM ET

The Federal Benefits Unit administers federal benefits programs from the following federal agencies:


The Federal Benefits Unit processes Social Security Administration claims for retirement, disability and survivor benefits, Social Security number applications, all post-entitlement activities affecting beneficiaries under the various programs, i.e., changes of address, issues involving direct deposit of SSA checks, nonreceipt of check allegations and death terminations.

Now you can conduct business via the internet. See what you can do online on when you have an APO/FPO or foreign mailing address:

Apply for benefits:

See if you qualify for benefits:

Estimate for future benefits:

If you get benefits:

Also visit the Retirement Estimator webpage to find information on benefits you can expect to receive based upon contributions to Social Security.

If you would like information on how to apply for social security retirement benefits, or for instructions on how to replace, correct, or change your name on your Social Security Card, see the "How To Apply" webpage on the Social Security Administration (SSA) website. This website also tells you what kind of identification you need to send along with your application form, and has a downloadable "Application for Social Security Number" (SS-5) form.


The Federal Benefits Unit handles Department of Veteran Affairs (DVA) survivor claims, educational benefits, compensation and pension examinations, etc.
The Department of Veteran Affairs website offers the Federal Benefits Manual for Veterans and Dependants (2006), details of benefits available, and downloadable benefits forms.


The Office of Personnel Management website offers information for federal employee benefits such as retirement programs, thrift plans, and health insurance.


The Department of Labor website offers information on benefits programs such as the Family and Medical Leave Act and workers' compensation programs, (Black Lung, FECA, Longshore).


The Railroad Retirement Board (RRB) administers comprehensive retirement-survivor and unemployment-sickness benefit programs for the nation's railroad workers and their families. The RRB also administers certain Social Security benefit payments and railroad workers' Medicare coverage.

Important Notice

  • Social Security Announces 1.5 Percent Benefit Increase for 2014

    Monthly Social Security will increase 1.5 percent in 2014.  The 1.5 percent cost-of-living adjustment (COLA) will begin with benefits that more than 57 million Social Security beneficiaries receive in January 2014.  Some other changes that take effect in January of each year are based on the increase in average wages.  Based on that increase, the maximum amount of earnings subject to the Social Security tax (taxable maximum) will increase to $117,000 from $113,700.  Of the estimated 165 million workers who will pay Social Security taxes in 2014, about 10 million will pay higher taxes as a result of the increase in the taxable maximum. 

    The Social Security Act provides for how the COLA is calculated.  To read more, please visit

    Medicare Part B premium and deductible will remain the same in 2014.  Most people pay $104.90 each month for Medicare Part B.  The Medicare Part B deductible will remain at $147.00 in 2014.   Information about Medicare changes for 2014 is available at